The staff was very nice. The room and facilities were clean and cozy.
Sarah
november 2024
Great room comfy bed, iron to which was great.
Pamela
november 2023
This Hotel is in a beautiful location and ideal for a peaceful walk after dinner in the grounds. Not many Shops or eating places nearby and needed to drive to find others mainly in the Town. Room was quite large, however, lacked somewhere to hang Jackets and needed comfortable seating as there wasn't any. Also Carpet required changing due to wear and a quite large hole in it. Good breakfast with adequate choice although wasn't to keen on the dinner menu on the first night. We had a Pizza which was not very good, lacking on topping with a very thin cardboard like base and for the price we would have been better getting a Dominoes delivery which would have been tastier and cheaper. Staff very friendly, helpful and would stay again if in the area as ideal for a mini break but wouldn't stay long term.
John
september 2024
Loved the large bed, and bathroom facilities. The building was lovely the lounge area was a nice relaxing place to sit. I'm glad the accept dogs so I could bring my little pooch. Mini fridge was handy with chocolate bars and bottled water. Beautiful view from room, garden view executive room. Bonus shaving sets room service pillow service Restraunt service to bedroom was good however £5 delivery for it to be walked to your room. Dressing gowns available on beds to.
Katrina
oktober 2024
Only stayed for one night as a stop on the way to the Cairnryan ferry port. We arrived mid evening, around eight pm. Check in was easy, the restaurant was open so I asked the restaurant manager if I could take some food to the room as my husband was there with our dog. I was delighted to find that we could come to the restaurant with the dog providing we sat at the one of the first two tables. We also had breakfast at the hotel which was buffet, hot and cold and very good quality. The hotel is in lovely grounds for walking. Staff were very friendly and helpful.
Esther
desember 2024
Rhiannon quickly replied to our request for two rooms close to each other which gave us peace of mind immediately. The size of the disability room was excellent and the beds were really comfy.
Kristy
august 2024
Room was fabulous , large extremely comfortable bed , great size room and lovely garden view Lovely staff on reception on check in , barmaid was lovely , helped me choose my wine and it was delicious ( Pinotage) Breakfast welcome was so nice , lovely gentleman , couldn’t do enough for us Breakfast choice fantastic , couldn’t see fried eggs but he quickly said oh they will be 1 minute , or we can poach or scramble …really helpful and smiley …don’t see this too often on our travels Lovely clean restaurant with a view , sunshine too ..
Anne
oktober 2024
Our room looked out over the beautiful grounds and was very comfortable. There was plenty of choice at breakfast and the staff were willing to make things if they'd run out on the buffet. We ate there twice in the evening, and the menu choices were pretty good. The receptionist managed to print a train ticket for us which was very helpful.
Fiona
mai 2024
Room was comfortable although no biscuits with coffee making facilities. Good location and provided a good base for travel to Troon to watch the golf.
Carl
juli 2024
Location was great. We had dinner that evening in the restaurant which was enjoyable, staff were friendly, informative and accommodating. Being able to walk around the well maintained grounds after dinner was great. It isn't out of the way to get back out of Dumfries and on the road again. Breakfast felt like it was good value with the typical range of breakfast items on offer hot and cold. We requested for at least 1 of the 2 rooms we booked to be ground floor and the hotel confirmed prior to booking that they were able to accommodate this. We ended up with both rooms on the ground floor across from each other so perfect for our group.
Jennifer
august 2024